Shipping and Return
SHIPPING
Shipping is free, both in France and internationally.
Each order is dispatched within 24 hours (excluding weekends) via tracked Colissimo.
Delivery times vary depending on the destination, with an average of 3 to 6 business days.
RETURNS
Return or exchange requests must be made within 14 days of receiving your order by email to: info@cabiroljewelry.com
Please note that shipping fees are at your expense if you request a return. Once the return is received, allow 4 to 5 days for processing and validation. Once approved by our team, your refund will be issued within 15 business days.
Shipping fees are free if you request an exchange. Once your return is received, allow 4 to 5 days for processing and validation. Once approved by our team and subject to stock availability, your exchange will be shipped promptly via Colissimo to the address provided in your exchange request.
Jewelry must be returned in its original condition, with rings bearing their white tag, unused, unworn, undamaged and suitable for resale.
If these conditions are not met, no refund or credit will be issued.
Jewelry that is damaged, scratched or incomplete will not be refunded.
Once the return is received and validated, the refund will be processed within 15 business days.
Any return sent by a different method will not be accepted.
To best choose your ring size, follow these tips:
- Take your measurements at the end of the day, when your fingers are potentially a little swollen.
- Measure the correct finger, and know that from one hand to another, the dimensions of the fingers are not the same!
- Take your knuckles into account. Generally speaking, measure your finger at the thickest point. The goal is to choose a ring that fits over your knuckles!
- If you are hesitating between two sizes, we advise you to opt for the larger one.
How do I measure the circumference of my finger?
The easiest method is to use a tape measure. Using it, measure the circumference of your finger, at the thickest point. If your finger size is 5.22 cm, you will be looking at a size 52; simply multiply your finger size expressed in cm by 10!
If you don't have a tape measure, use a string, a measuring strip... Wrap it around your finger, mark the limit and transfer the measurement to a graduated ruler to know the circumference. That's it!